Rates & Insurance

Rates

Self-pay rates vary between $95 and $150 depending on services provided. 

If using insurance, your rate will be determined by your insurance company. 

Insurance

WholeHeart Counseling Services is in-network with the following insurance companies: 

*OptumHealth Behavioral Solutions (formerly United Behavioral Health)  

*Blue Cross Blue Shield (BCBS). 

Please check with your insurance for information on meeting your deductible and co-pays.

Here are some questions you may want to ask your insurance company if I am out-of-network with provider:

1. Is the out-of-network deductible the same amount as the in-network deductible for mental health specialists?
2. Has the deductible been met yet?
3. What is the coinsurance for outpatient mental health services?
4. Do you qualify for reimbursement of out-of-network fees? How are requests for reimbursement made?
5. Is a referral required to see an out-of-network specialist?

Late-Cancellation/No-Show Policy

Please contact the office 24 hours in advance to cancel or reschedule your appointment for any reason.

Phone: 940-859-0108 

Email: [email protected]

Voice messages will count as an adequate notice of cancellation if left 24 hours before your appointment.

A $95 fee will be charged to the credit card kept on file for late-cancellations or no shows.